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Product after-sales service commitment

  

Riello with international top technology crafted, 20 years of unconditional replacement burner

To create a famous brand, increase brand awareness and establish a corporate image, we have the spirit of "all the pursuit of high quality, customer satisfaction for the purpose of" the spirit of "the most preferential price, the most attentive service, the most reliable product quality" principle solemn promise to you:
一、Product quality commitment:
1、All products are manufactured and tested.
2、On the performance of the product testing, we sincerely invite users to visit the whole process of the product, the full performance of the inspection, the product is confirmed to be qualified and then shipped.

二、Product price commitment:
1、In order to guarantee the high reliability and the advanced nature of the system, the selection of materials is made by Italy headquarters.
2、In the same competitive conditions, our company in order to reduce the technical performance of products, change the cost of product components on the basis of, in good faith in order to provide the best quality to you.

三、Delivery commitment:
1、Delivery time: as far as possible, according to user requirements, if there are special requirements, need to be completed in advance, our company can organize production, installation, and strive to meet the needs of users.
2、At the time of delivery, our company provides the following documents;
①Technical maintenance manual
②General installation drawing

四、Service commitment:
1、Service tenet: quick, decisive, accurate, thoughtful and thorough
2、Service objectives: quality of service to win customer satisfaction
3、Efficiency: service warranty or warranty period if the equipment failure, the supplier after receiving the notice, maintenance personnel can reach the scene and began to repair within 24 hours.
3、Service principle: product warranty period of 5 years, within the warranty period, the supplier shall free repair and replacement of damaged parts quality causes, damage warranty parts, the parts costs only, by the factors causing the damage of equipment maintenance, supplier or provide accessories according to the cost price.
 


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 Shandong marquardt heat energy technology co., LTD.   Tel:400-150-6080
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